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For over a decade, I've designed digital products for enterprise and consumer markets in healthcare, financial services, online retail and more as individual contributor and leader for companies like (among others):
My experience working for startups, ad agencies, and tech consultant, allowing me to solve problems, grow businesses and shipped software for a diverse domain such as:
Global Intranet Apps
for Fortune 500 companies to enhance employee productivity, efficiency, and reduce manual processes in healthcare, finance, online retail, and logistics sectors.
B2B SaaS Applications
including CRM systems for sales teams to increase contract renewal and extension to payment integration for bank's business partner.
Web / Mobile Consumer Apps
with features that boost engagement, reduce abandonment, and increase retention for online marketplaces, dating platforms, and online banking.
Healthcare Apps & Portals
for healthcare providers to manage claims and payments through the Veteran Community Care Network portals.
Finance Apps
to increase online bank account openings or boost brand loyalty through card programs.
Business Development
driving pitches and proposals for fortune 500 clients by enhancing visual storytelling and content strategy.
Experience in these domains has enhanced my ability to solve complex ecosystem.
I've also recognized the significance of aligning my design process with the Product-Thinking mindset to create holistic solutions that consider both the business (or team) goals and user needs.
Alrighty, now that we’ve got that high-level stuff covered, here's a preview of past projects.
*Full case study available upon request. Some branded details are hidden due to NDA.
eHarmony
Capital One
Ninja Van
Optum
Last but not least some shout out / feedback from peers and clients.
Product-Thinking
Centers on the understanding of the customer needs, aligning with business goal and iterating based on feedback and collaborating across teams to delivery continuous Value
My Design Process
Centers on the principles of Design the Right Thing involving product discovery / research, and Design the Thing Right focuses on design exploration, refinement, and handover.
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Your ability to capture complex technical requirements in an accessible format highlights your ability to grasp difficult concepts and translate into clear and concise designs, setting the stage a successful pitch.
Healthcare SME
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His mentorship and guidance in this space (design system) was hugely educational and my skill and confidence in working with design systems has grown immensely as a result of working with him.
Sr. Interaction Design
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Steve has shown exceptional intelligence in his client space and was notably worked to bring clarity in a highly visible and quickly changing atmosphere...his designs were top notch, his ability to bring a measured approach to his work as a key skill that sets Steve out from the crowd
Sr. Director at Financial Services
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I found his insight and thought process to be very helpful and really contributed to the overall success of the final product. He is thoughtful and contemplative. Always listening and learning and looking at the overall picture and then presenting multiple different ways of doing things."
Sr. Program Manager at Online Retail
