Banking, insurance, healthcare. Most of my work is deciding what to build, then making it real while it is still easy to change.
Prototype fast enough to settle scope before engineering writes production code.
Leave of Absence for a national insurance provider: disability, PFML and workplace absence taken from five disconnected flows to one member journey, and from concept to a validated interactive prototype in days. The live prototype and a guided walkthrough are on the case study.
A few things I hold to, whatever the domain or the constraints.
I'd rather learn in motion than wait for certainty. Discovery stays rigorous, but it keeps the work moving instead of holding it up.
Scope and strategy can flex as we learn, as long as the outcome we agreed on stays in view.
The best answers come out of the room, not after it. I bring engineering, risk and product in early so we find the constraints together.
In regulated work, clarity is what earns confidence. I design so people can act on what they see without second guessing it.
Tell me what you're building and where it's stuck.I read everything and reply within a couple of days, even when it isn't a fit.